FIX – An unexpected error has occurred. Please try again later. [OR-CAC-02]

Mobile payment platforms have become an integral part of our daily routine transactions. Google Pay is one of the well-known payment service platforms owned by Google. It has simplified the transaction process for countless users. However, sometimes users may report an unexpected error which can be frustrating. If you have encountered the Google Pay error An unexpected error has occurred. Please try again later. [OR-CAC-02] don’t worry, we have got you covered. In this article, we will explore the reasons behind this error and solutions to fix this issue to make your digital transaction experience more smooth and more reliable.

Reasons Behind An unexpected error has occurred. Please try again later. [OR-CAC-02] Error:

This Google Pay error can occur while making payments to Google Services or products. Some users also experienced this error while using Cloud storage services and Google Play. Here are some of the potential reasons behind this error:

  • Network Connectivity Issue
  • Service Outages Issues
  • Corrupted Cache/Data Issues
  • Server-Side Problems
  • Account or Payment Method Issues
  • Outdated Browser Version


Now let’s see different ways one by one that can fix An unexpected error has occurred. Please try again later. [OR-CAC-02] Google Pay error.

Check Internet Connection:

Poor internet connection can lead to this error. Therefore, ensure that your device’s internet connection is connected and stable. Switch between Wi-Fi and mobile data to see if the error persists.

Check for Service Outages:

There may be an issue on the end of Google. For this check for the Google Pay services to see if there is any outage issue. If yes, you need to wait for the service to restart. 

Note: You can use the Down Inspector website to see if there is any reported outage at Google Pay Services.

Clear all Cookies:

There may be a problem with your browser cache it may have corrupted files. Clear all the cookies and cache to see if your Google Pay works.

Follow these steps to clear:

  1. Open your browser on your device.
  2. Tap the three dots in the top-right corner.
  1. Go to More Tools.
  2. Tap Clear browsing data.
To Clear all Cookies
  1. Select the time range. You can click All Time.
  2. Choose the data you want to delete (check the Browsing history, Cookies and other site data, Cache images and files) then tap Clear data.
Clear Browsing history

Restart Your Device:

Restart your device and then access the Google Pay account again. Often, a simple restart fixes temporary issues and ensures smoother functionality.

Refresh your Google Account:

This An unexpected error has occurred. Please try again later. [OR-CAC-02] error might be linked to issues with your currently logged-in Google account. To resolve this, log out of your Google account and log in again. This refreshes the configuration setting which could be the reason for the error. 

Use Incognito Mode:

Access the Google Pay website using incognito mode. Sometimes the added extensions in the browser might be problematic in loading websites. Try this if still this error exists, it may point to a problem with the service itself rather than any external factor.

Update your Browser:

Another possible solution is to update your outdated browser which could be a source of the issue An unexpected error has occurred. Please try again later. [OR-CAC-02]. Check your browser settings go to the About Chrome option and see if there is any update available.

Add a New Payment Method:

Another possible solution to fix this error is to add a new payment method there might be a problem with your existing payment method. Give it a try and see if it resolves the issue.

Contact Google Support:

If the above methods do not resolve the problem, contact Google Pay support. They will assist and guide you further based on your account and device details.


In this article, we have discussed different potential reasons that can raise this error. Also, we have explored the solution to fix this issue. Resolving errors in Google Pay, such as An unexpected error has occurred. Please try again later. [OR-CAC-02], involves a combination of practical steps to address potential issues. From clearing cache to checking network connectivity, adding a new payment method and refreshing your Google account, there are different possible solutions. 

Jerry Richard
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